General Data Protection Regulation (GDPR) Compliance

Last Updated: May 3, 2025

Harl Vokas is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information when you use our educational platform at harlvokas.com.

1. Data Controller Information

The data controller responsible for your personal data is:

Harl Vokas
Oleksy Novaka St, 75
Rivne, Rivne Oblast
Ukraine, 33000

Email: support@harlvokas.com
Phone: +380508034045

2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for processing your personal data for specific purposes
Contract Performance: Processing is necessary to fulfill our contractual obligations to provide educational services
Legal Obligation: Processing is required to comply with applicable laws and regulations
Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide

Account registration details (name, email address, username, password)
Profile information (education level, learning preferences, profile picture)
Payment and billing information (credit card details, billing address, transaction history)
Course enrollment and completion data
Communications with our support team
Survey responses and feedback
Forum posts and discussion contributions

3.2 Information Collected Automatically

Technical data (IP address, browser type, device information, operating system)
Usage data (pages visited, time spent on platform, course progress, learning patterns)
Cookies and similar tracking technologies
Log files and analytics data

4. How We Use Your Personal Data

We use your personal data for the following purposes:

Providing access to our educational platform and course materials
Creating and managing your user account
Processing payments and maintaining transaction records
Personalizing your learning experience and recommending relevant courses
Tracking course progress and issuing certificates
Communicating with you about your account, courses, and platform updates
Providing customer support and responding to inquiries
Sending promotional materials and newsletters (with your consent)
Improving our platform through analytics and user behavior analysis
Ensuring platform security and preventing fraud
Complying with legal and regulatory requirements

5. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

5.1 Service Providers

We share data with third-party service providers who perform services on our behalf, including:

Cloud hosting and storage providers
Payment processors and financial institutions
Email delivery and communication platforms
Analytics and performance monitoring services
Customer support platforms
Content delivery networks

5.2 Legal Requirements

We may disclose your personal data when required by law, regulation, legal process, or governmental request.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

5.4 With Your Consent

We may share your data with other parties when you have given explicit consent for such sharing.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

Standard contractual clauses approved by relevant authorities
Adequacy decisions recognizing equivalent data protection standards
Binding corporate rules for intra-group transfers
Your explicit consent for specific transfers

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Category	Retention Period
Account information	Duration of account existence plus 3 years after closure
Course progress and completion data	Duration of account existence plus 7 years
Payment and transaction records	7 years from transaction date
Marketing consent records	Until consent is withdrawn plus 3 years
Technical and usage logs	12 months
Support communications	3 years from last contact

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

8.1 Right to Access

You have the right to obtain confirmation of whether we process your personal data and to receive a copy of your data.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

8.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances, including:

The data is no longer necessary for the purposes it was collected
You withdraw consent and there is no other legal basis for processing
You object to processing and there are no overriding legitimate grounds
The data has been unlawfully processed
Deletion is required to comply with a legal obligation

8.4 Right to Restriction of Processing

You have the right to request restriction of processing in specific situations, such as when you contest the accuracy of the data or object to processing.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

8.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

9. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the following methods:

Email: support@harlvokas.com
Phone: +380508034045
Mail: Harl Vokas, Oleksy Novaka St, 75, Rivne, Rivne Oblast, Ukraine, 33000

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

We may request additional information to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection practices
Regular backups and disaster recovery procedures
Monitoring and logging of system access
Incident response and breach notification procedures

11. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay, providing information about:

The nature of the personal data breach
The likely consequences of the breach
The measures taken or proposed to address the breach
Contact information for further inquiries

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings or our cookie consent tool.

For detailed information about our use of cookies, please refer to our Cookie Policy.

13. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent.

If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete that information as quickly as possible.

If you believe we have collected personal data from a child under 16, please contact us immediately at support@harlvokas.com.

14. Automated Decision-Making and Profiling

We may use automated decision-making and profiling to:

Recommend courses based on your learning history and preferences
Personalize content and learning pathways
Detect and prevent fraudulent activities

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. If you wish to contest an automated decision, please contact us.

15. Third-Party Links

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

16. Changes to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes to this policy, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email or through a prominent notice on our platform
Obtain your consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

17. Contact Information

If you have any questions, concerns, or requests regarding this GDPR Compliance Policy or our data processing practices, please contact us: